Digital Transformation is the combination of digital technology into all fields of business. It’s fundamentally changing how companies monetize, create, and defend value, giving companies a competitive edge. The drive towards digital transformation presents businesses with one of the most outstanding opportunities. Though it may be difficult to define the term ‘digital transformation’, from a wider prospect, it can be defined as a combination of digital technology into various areas of a business.
Digital Transformation - Market Snapshot
Digital Transformation can involve different technologies but the trend topics these days are the Internet of Things, cloud computing, blockchain, artificial intelligence, big data, augmented reality and virtual reality. Global spending on digital transformation technologies – services, software, and hardware- hit and surpass $2.1 trillion globally almost double between now and 2021.
Executives believe that the investment level is already leaving a great mark. Analyst Forrester suggests around 46% percent think half of their income will be influenced by digital by 2020. According to the World Economic Forum, the value of digital transformation for both society and industry could reach $100 trillion by 2025.
QA Companies need to manage the entire consumer experience while ensuring the production and delivery of high-quality applications. This can be achieved by consolidating silos across the whole area of business processes, combining development, quality assurance, and marketing teams to enhance process validation, locking up mobile testing labs, and executing risk-based testing based on extensive analytics.
Importance of Quality Assurance and Testing
Good quality assurance measures contribute to the major objectives of digital transformation. These include increasing awareness of quality, protecting the corporate image, and ensuring customer satisfaction. Thus, it is in this crucial stage of development that QA is necessary. To be effective in maintaining the quality and stability that consumers have come to expect from an organization, quality assurance and testing teams need to:
- Blend integration tests for the application lifecycle, which cleans up a product from top to bottom
- Implement comprehensive automation throughout the value chain, which streamlines test achievement
- Handle multiple applications, services, and platforms to assure smoother development of complicated advanced products
Functional Testing has to be optimized overall digital and non-digital channels that consumers communicate with. Test Environments need to simulate user behavior to assure that the business experience is well-laid out and compatible. QA Teams should ideally test automation repeatedly on different devices and operating systems to analyze and improve their whole customer engagement ecosystem.
An effective quality assurance program will provide a full overview of all quality metrics. This enables teams to perform the right blend of manual and automated tests for all digital channels. Quality Assurance will further ensure product reliability by offering the perfect digital user experience. Overall, it allows organizations to move confidently toward complete digital transformation.
Factor Affecting QA and Testing with Digital Transformation
One of the most important key factors of digital transformation is customer experience. The critical areas that are being affected by digital transformation are quality assurance and testing. Better quality assurance and testing methods help to decrease time-to-market while delivering perfect products. Companies that are capable to ship quality products faster have an advantage over the competition, some of the key factor responsible for the involvement of quality assurance in digital transformation are:
Automation has a tremendous role to play in empowering digital transformation. Considering the future demands are likely to be dominated by IoT products, testing is being proposed from a product life cycle standpoint. The rationale behind this change is the growing importance of enhanced consumer experience.
Utilizing Predictive Analysis
There is no doubt that we focus on collaborative efforts with the arrival of Agile and DevOps. Though, with a focus on reducing development cycles, it becomes a difficult task to test each functional features of a product.
The Need for Improved User Experience
As customers are more related to the brands, they also get expressed about their experience with the products they use. Therefore, user involvement holds prime importance in the era of digital transformation.
Security has always remained one of the most prominent concerns with IoT products. As there are multiple touch points of access for a user, rigorous security criteria must be applied to assure there are no data leaks. Out of all sections of the software development cycle, security testing is one area that demands an increase in constant automated testing.
The digital transformation initiative involves extensive integration of several components. To successfully bring about the transformation, all of these integrations must be well-tested. It is crucial to ensure that no compatibility issues are lurking about.
A single-second interruption in app load time is often damaging to your business. Performance issues have the potential to have a bad impact on ROI. Performance testing demands an increase in constant automates performance testing with zero scripting.