Usability Testing Services

Improve ROI with our quality assured usability testing services and deliver flawless user interface and optimised user experience to your customers

Utilize Our Intuitive Usability Testing Service to Achieve

Read How ImpactQA Helped the World's Second Largest Food Chain Company in Improving User Retention by 50%

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Created Robust Scenarios for US Based Mental Health & Wellness Startup and Improved the Operational Efficiency by 70%

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Our Key Clients

Looking for a trusted usability testing company to optimize your applications for better user experience?

Optimize your applications for better user experience

Improve User Experience & Reduce Testing Cost by 50%

Usability testing is a critical step for your enterprise to be able to deliver the ease of access your customers require for using your product. ImpactQA offers a complete portfolio of usability testing services, delivered through strategic go-to-market partnerships with various platforms having a global reach. Our experience in multiple domains and our niche capabilities add on to the value provided by our software testing services. This helps improve the quality & user experience of your applications, accelerates software innovation for your enterprise, and ensures an impeccable user experience for your customers, thus resulting in better value for your clients, globally.

100+ Clients Served Globally

100+ Clients Served Globally

With 50+ successfully delivered projects we have demonstrated industry expertise in UI/UX and usability testing

250+ Count of Testers

250+ Count of Testers

Carefully selected test participants situated across the globe that deliver instant testing reports with detailed comments and post-track average response given by real time users

Unbiased Real User Feedback

Unbiased Real User Feedback

validate your product's user experience and satisfaction, identify critical issues and optimise your product’s business goals supported by real user feedbacks

80% Reduced Defect Rate

80% Reduced Defect Rate

With increased collaboration between development, QA and operations teams we fix loopholes faster

Detailed Usability Analysis Reports

Detailed Usability Analysis Reports

Get detailed analysis reports with application usability ratings and graphs for different geographical locations

Usability Testing Methodology

Being a leading website usability testing company, ImpactQA follows a two-way approach to usability testing

Expert-Based Usability Testing

  • Heuristic Evaluation

    Real time behavioural analysis of users against a set of usability heuristics towards a tested application and the potential sequence of the user’s actions

  • Cognitive Walkthrough

    Analysis reports on the tasks and scenarios that a user is likely to perform on a testing application

User-Based Usability Testing

Highly targeted user-based testing with well researched testing reports complied by the experienced engineers with in-depth analysis on app usage, web statistics, interviews, and surveys.

Leverage Our Tool Partnerships

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Ux Cam Logo
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Keynote Logo
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Critical Capabilities for Quality Assurance Services Worldwide

“We utilize ImpactQA services for our mobile application testing needs in order to help us improve app quality and scale the business. We lacked in-house expertise in mobile testing domain for Android and iOS and needed quick solutions for automating our app testing suite. Team is well equipped with the latest QA technologies and their engineers helped us in devising a test strategy. Their support was amazing during the implementation.”


Top Software Testing Company

“We chose ImpactQA for handling our performance and security testing services. Their team made sure there were no performance bottlenecks and security issues in our applications as we were moving them from DCs in Singapore over to the cloud. They were professional, robust and exceptionally good in delivering their testing services. We definitely will be looking to engage with the team.“

ImpactQA’s Usability Testing Services

Mobile App Usability Testing

Mobile App Usability Testing

Maintain optimum UI experience on designing and easily attract and maintain the interest of a user towards your mobile app

Remote Usability

Remote Usability

Perform software usability testing across different geographical locations and get quick feedbacks with moderated or unmoderated usability testing

Cloud Usability Testing

Cloud Usability Testing

Check for optimal user experience for your applications running on cloud irrespective of browser or OS combination being used

UX Audits

UX Audits

Review information architecture, detect interactive pain points, UI defects and performance issues and give recommendations to improve

UX Research

UX Research

Analyze UX design and get necessary insights by our experienced UX specialists, business analysts and web designers

Rapid Iterative Testing and Evaluation

Rapid Iterative Testing and Evaluation

Targeted population testing of prototype on the usage behavior and quick problem solving by expert usability engineers

Website Usability A/B Testing

Website Usability A/B Testing

Usability testing of two or more versions of a web page using multivariate or bucket testing to get incomparable user experience and visually appealing websites

Hallway Testing

Hallway Testing

Random user testing to get in-depth feedback on quality, usability and functionality of software application and get basic irregularities and flaws early in development process

Crowdsource Testing

Crowdsource Testing

With exact target group selection, you get to choose from our global crowd, based on over 65+ criteria

Usability Testing Services Designed to Match your Requirements

Stand-Alone Usability Testing Services

Stand-Alone Usability Testing Services

Product usability testing services to get necessary insights on end user behaviours and detect usability flaws and potential adoption barriers

Usability Testing with Quality Assurance

Testing applications’ UI/UX for functionality, performance, compatibility, security and others to ensure optimum functioning of your application

Usability Testing with Quality Assurance

Usability Testing with UX research

Go beyond pure usability testing and offer complete application UX research, from user research, persona creation, UI audit and solution redesigning

Usability Testing with UX research

ImpactQA’s Usability Testing Differentiators

If you are looking for a fast-paced digital assurance and improving your ROI and scalability then analysing your product’s acceptance in the market can give you better insights on how to take your application development process forward. We at ImpactQA regulate a skilful team of usability testers that opt for proper crowdsource analyses techniques and deliver best user experience for your customers by finding the right loopholes early in the development process. We develop a dynamic strategy based on your targeted users, key business schemes and demographics and work to derive user behaviour and actions that are comprehensively real time monitored.

UI/UX Testing Experts

Usability testing service provider that follows a unique approach focusing on the user interface (UI) & user experience (UX)

Best in Industry Testing Expertise

Extensive usability testing techniques including remote usability testing, Lab usability testing, Guerrilla testing, etc.

State of The Art UX Research Lab

TWe observe and document user actions in a fully-equipped in-house usability lab involving a broad range of devices

Latest Testing Tools

Active implementation of latest usability testing tools such as Testbirds, UserTesting, Lookback, UxCam, Userzoom

Real World Testing Scenarios

Testing services in real world conditions and environment to record, study and analyse the real-time behaviour, expression and experience of the users

Post Test Satisfaction Documentation

Heuristic evaluation to review the application interface and match it against trusted usability principles post testing scenarios

Crowd Testing

Crowd testers crafting real-world situations with real devices to closely mimic how real users will be interfacing with your mobile app or website

Schedule a call and get a comprehensive usability testing consultation to reduce UI/UX bugs and optimise your website’s user experience

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Top 6 Benefits of Usability Testing

Usability testing has become increasingly important for the success of an application and website. Read comprehensive benefits of usability testing

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Case studies

Case Study

Know how ImpactQA helped India’s largest telecommunications services provider reduce production defects to 80%

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Awards & Recognitions

See our accomplishments as a global leader in software testing industry

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Get in touch

Contact Us to learn how ImpactQA can help you transform your business

    • I have been working with ImpactQA for 2 years now as my key QA contractor. The three ImpactQA contractors that work with us have become integral members of our team. They have gone far beyond any QA contractors I have worked with before - they have helped refine our process, bring in new tools, and are always thinking critically and proactively how they can help my company succeed. All three are highly experienced (8+ years or more) and have excellent communication skills. They are also backed by an excellent organization, with hands-on executives who regularly check in to make sure we are happy; despite our small size (relative to some of their other clients), their CEO always visits us in person whenever he is in town. ImpactQA is truly a great vendor and partner.

      Shaun Stewart

    • ImpactQA delivers remote QA-Testing and is very engaged and analysis each software component in detail. The team is proactively communicating and documenting the work with detailed reports.

      Richard H

    • We have worked with ImpactQA over many years. They have always been professional, competent and responsive. It is a pleasure to do business with them. I am happy to recommend them to others.

      Richard Alberg

    • We chose ImpactQA for handling our performance and security testing services. Their team made sure there were no performance bottlenecks and security issues in our applications as we were moving them from DCs in Singapore over to the cloud. They were professional, robust and exceptionally good in delivering their testing services.

      Amandeep Singh Bawa

    • We have been working with ImpactQA for past more than 2 years. They have been providing us with good resources whose contribution has been very valuable. Overall we are satisfied with this engagement.

      Ashish Jain

    • Vitamojo has been working with ImpactQA for almost 1 year and it’s been a positive and productive partnership. ImpactQA is a great partner to work with

      Umesh Chandra

    • They have delivered way beyond than asked.

      Venkat Manda

    • We are very pleased with the work and professionalism from the beginning to the end. We have seen tremendous value with the outcome generated by the team with very limited supervision and bandwidth from our side. We definitely will be looking to engage with the team again in the future as we roll out new products and make huge enhancements to current products.

      Sudheer Bandaru

    • I was really pleased choosing ImpactQA for our Mobile and Web application testing including functional and automation testing. ImpactQA has a committed team of QA testers

      Vipin Gupta


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