What Are The Benefits Of Using Test Automation In Salesforce?

What Are The Benefits Of Using Test Automation In Salesforce?

Salesforce, one of the most popular Customer Relationship Management (CRM) software used across diverse industries, is still rising in ranks where enterprise-grade solutions are concerned. It offers a multitude of CRM functionalities that can be easily integrated with other applications. Salesforce is compatible with web services, service cloud, social media, Apex programming, and more, making it a popular choice among businesses of all sizes. The availability of cloud-based SaaS offerings has further contributed to its value amongst top global enterprises.

According to a recent survey, Salesforce is leading the CRM market with a 33.18% market share. Adding to this phenomenal adoption of Salesforce, Forbes reports that its forecasted growth is expected to reach a whopping $34.66 billion by the end of 2024.

While many companies have determined the usefulness of Salesforce as a viable CRM option, often they overlook the importance of quality assurance for the same. Manual validation of the software can be time-consuming and expensive, which presents itself as a commonly and consistently emerging problem. Therefore, it is necessary to automate Salesforce operations to benefit enterprises by improving test efficiency and reducing overall project costs.

It is crucial to have the correct know-how of test automation services to integrate them with Salesforce. Therefore, let’s take a closer look at the numerous benefits of test automation in Salesforce and how it ultimately helps your organization reach greater heights.

Importance of Test Automation in Salesforce

While running validations on a particular software for multiple iterations, it is better to take the assistance of automated frameworks as opposed to manual methods. To rid their operational efforts of error-prone and time-consuming factors, companies with a good grip on Salesforce are actively indulging in test automation. Amalgamating test automation with Salesforce is greatly benefitting testers who can now diverge their focus on more critical tasks.

Furthermore, with the readily introduced test automation in this setup, you can expedite the test cycles by running more tests within the same/shorter cycle span. Consequently, it enhances your company’s business value. With improved test coverage, you can efficiently run test scenarios that need repeated execution. The performance and quality of the software also experience a major forward push due to this helpful integration of test automation with Salesforce.

Benefits of Incorporating Test Automation in Salesforce

  • Early Bug Detection: With test automation in Salesforce, testing teams can easily document defects, ensuring functionality covers different areas of the business by detecting and fixing bugs immediately.
  • Lesser Operational Cost: As you prepare the automation testing scripts, a small team is enough to run the tests. This way, companies can save costs in Salesforce implementation as test automation reduces the need for additional staff and resource expenses, hence, helping manage resources efficiently.
  • Documented Testing Stages: Upon completion of each testing stage, you will receive triggered snapshots and logs of any unsuccessful outputs. These snapshots also contain timestamps related to testing execution, which enables quick identification of issues.
  • Improved ROI: Automated testing can increase business ROI through faster, error-free testing and reduced manual effort. It saves valuable resources, leading to higher returns.
  • Enhanced Operational Efficiency: Manual testing in Salesforce requires a lot of human effort, which can slow down processes like bug reporting or test result logging. Additionally, it is more prone to human errors. In contrast, automation testing in Salesforce can significantly increase the efficiency of the testing process, resulting in a faster project timeline.

Salesforce Test Automation Best Practices

  • Shift-left Approach: It’s never too soon to start testing your applications, especially if they are integrated on an enterprise level. Shift-left is an approach to testing that involves beginning the testing process as early as possible during the application development cycle. To ensure a smooth and effective integration of Salesforce CRM with the company’s systems, businesses should deploy testing simultaneously with implementation.
  • Simulate Real-world Scenarios: Enterprises should ensure to build test cases that are as closely mirrored to real-world scenarios as possible. This allows companies to recognize bottlenecks that would go undetected with the deployment of imaginary data.
  • Selection of Appropriate Testing Tool: To implement Salesforce automation testing correctly, there are various test automation tools available. Therefore, it is crucial for teams to validate the tool’s capability during crucial scenarios before finalizing the tool selection. The chosen tool must also be checked for offering necessary simulators for testing the application’s functionality.
  • Professional QA Assistance: A successful Salesforce test automation cycle can only be conducted if you deploy the right testing team consisting of proven experience in writing and executing automated testing scripts. For instance, to perform automated load testing scripts, it is crucial to deploy a team of dedicated professionals experienced in performance testing.
  • Use of Classes and Controllers: During the Salesforce development cycle, classes and controller files are helpful in simplifying the code in a more organized and reusable manner, across all functions. This acts as a supporting factor in attaining portability considering the code remains in its original class and controller code.


This comprehensive outlook on the inclusion of automation testing in Salesforce was aimed at highlighting the major benefits associated with employing automated frameworks as opposed to manual testing efforts. This guide is an especially helpful outline for enterprises looking to better upgrade their CRM capabilities. On a team level, it offers exceptional support for testers by simplifying tasks like bug detection, quality assurance, expedited testing cycles, and so on. Connect with our experts to get a more detailed look into our Salesforce automation testing services that can prove valuable for your enterprise.


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