Usability Testing is the most efficient and informative method to identify problems and gather insight regarding how to fix functional and non-functional problems within an application. During a usability test, users perform tasks and interact with the client’s product in a controlled environment. Testers observe users interacting with the product in real-time and gather rich feedback and data as a result.
ImpactQA performs detailed usability analysis that directly translates into actionable design improvements. Understanding the flaws of your software or website and acting upon them prior to live release is a key factor to ensuring customer satisfaction and ultimately, the overall success of a project.
- Initial Phase
- Active Application Development Phase
- Acceptance Phase
- Support Phase
ImpactQA’s team of usability testers have extensive experience in assessing usability and design factors such as ease-of-navigation, error control, consistency, feedback, performance, visual clarity, accessibility and transactions.
- User Journey and Feature Mapping
- Information Architecture Analysis
- Page Elements Inspection
- Functional Consistency Review
- Business Scenario and Use Case Elaboration
Ensure intuitive navigation structure and layout of components, search functions, and calls-to-action. Optimize ease-of-comprehension of content and information through graceful degradation.
Assess information presentation, visual readability, and full functionality of page layout as well as compliance of terminology. Analyze general usage conventions for content, images, and media. Examine adequate response time of generally used functions.
Verify usage, workflow logic, effectiveness of application usage. Eliminate redundant operations. Provide intuitive application operability checking, process continuity, error tolerance assessments and system feedback availability.