Privacy Policy
Last Updated on 29th January 2025
At ImpactQA, we value your privacy and are dedicated to safeguarding your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, use our software testing services, or engage with us in other ways. By accessing or using our website, you agree to the terms outlined in this policy. Please read this policy carefully to understand how we handle your personal data.
Data We Collect
When you visit our website, we may collect the following types of personal information:
Personal Information
This includes your name, email address, phone number, company name, and other similar contact data. You may be asked to provide these details when submitting requests or inquiries on our website.
Usage Information
This includes data on how you interact with our website, including page visits, the resources you access, communication data, location data, and traffic data. It also includes information such as page load times, length of visits, and any phone numbers used to contact us.
Technical Information
This consists of details about the devices you use to access our website, such as your IP address, browser type, time zone settings, and other similar technology-related information.
Subscriptions
If you’ve subscribed to receive marketing communications, we may use your contact details to send updates, newsletters, webinars, and other useful information. You can manage your contact preferences in accordance with the details provided in this policy.
How We Collect Your Data
We collect your data through various means, including form submissions, registrations, CVs, cookies, and other interactions with our website. The types of data we may gather include your contact information, country of residence, and any other relevant personal details.
We use cookies and other technologies to enhance your experience and to collect data necessary for the proper functioning of our website.
How We Use Your Data
The information we collect is used to:
- Provide you with access to the services you’ve requested.
- Help us deliver content and updates related to our services that may interest you (only with your consent).
- Notify you about updates and improvements to our website and services.
- Improve and personalize our offerings.
- Comply with legal obligations and resolve any disputes that may arise.
With your consent, we may also use your contact information to send you promotional content, including newsletters, webinars, updates on technology, and other communications we believe may be useful to you.
GDPR Compliance
We process your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). The legal grounds for processing your personal data include:
- Legal Compliance: When processing is necessary to comply with legal obligations.
- Consent: When we have received your explicit consent to process your personal data.
- Contractual Necessity: When processing is required for the performance of a contract you are a party to.
Disclosure of Your Personal Information
We do not sell, trade, or rent your personal data to third parties. However, we may share aggregated, non-identifiable information with trusted business partners, affiliates, and advertisers for business purposes.
We may also include links to third-party websites on our site. Please note that we do not collect or sell your personal data to third parties for marketing purposes through these links.
Text Messaging Communications
We use text messaging to communicate with you about the services we offer. Standard messaging rates may apply, and the frequency of messages may vary. Please note that mobile carriers are not responsible for any delays or undelivered messages.
We will never share your opt-in SMS data or consent with third parties for purposes unrelated to the messaging services we provide. We may share your opt-in or consent status with third-party providers who assist in delivering text messages, such as platform providers and mobile carriers.
User Rights
You have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you.
- The right to correct or update any inaccurate information.
- The right to restrict or object to certain types of processing.
If you have any concerns about how we use your data or wish to withdraw your consent, please contact us at support@impactqa.com.
Amendments to this Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any updates will be posted on this page, with a revised date. We encourage you to check this page regularly to stay informed about any changes. You are responsible for reviewing this policy to stay updated on any modifications.
Security of Your Personal Data
While we take reasonable precautions to protect your personal data, please note that transmitting information over the Internet may not be completely secure. We cannot guarantee the absolute security of data transmitted electronically. By submitting your personal information, you acknowledge and accept the terms outlined in this policy and understand the risks associated with sharing data online.
Contact Us
If you have any questions or concerns about how we collect, use, or protect your personal data, please reach out to us at legal@impactqa.com
Opting Out of Text Messages
You can opt out of text message communications at any time by replying “STOP” to any message or contacting us at pramod.kumar@impactqa.com. This will end communications from that specific number. Please note that you may still receive service-related or non-marketing messages from other numbers associated with our company, and you may opt out of those as well.
Note: This update aligns with the latest best practices for privacy and compliance, including insights from our previous 10DLC registration experiences, to streamline the approval process.