Telecom Expense Management and Test Automation Solution for a Global Telecom Service Provider

ImpactQA partnered with Sakon, a global leader in enterprise telecom services, to overcome challenges related to low test coverage, complex workflows, and delayed customer migrations. By implementing a client-agnostic automation framework and expanding test coverage from 1,000 to 7,000 cases, ImpactQA enabled continuous testing and faster regression cycles. This transformation reduced customer migration time from two days to a few hours, improved service reliability, and drove significant cost savings.