The financial sector is the elixir for all industries has been experiencing serious changes. Almost all the latest technological upgrades are introduced within this sector to deliver stable and quality performance. Top-notch customer experience is the motto for all financial services and the availability of error-free banking applications is what is required by the global banking population.
It is interesting to know that software testing has combined certain standards which highlight utmost dedication and attention towards security issues, especially in the banking domain. The role of software testing to examine banking applications is primarily targeted at ensuring the safety of all transactions. Let us try to take a better insight into the importance of testing banking applications in today’s digitally dominant era.
What is the Purpose of Banking Application Testing?
With a banking application, you get to experience a multifaceted structure. The development team needs to take hold of numerous features to ensure security for the users without compromising smoother navigation and functionalities.
A lot is at stake for the banking organizations is they aren’t able to present a software product that is free of code errors and performance glitches. It is essential for the banking application to operate easily on all browsers and devices. Furthermore, its ability to dodge the latest cyber-threats is something testers need to examine for ensuring business performance.
Software testing for banking applications is not only about monitoring, evaluating, and upgrading the performance of the application, but there are several more aspects to it. Below listed are the top factors prioritized by QA specialists while testing banking applications:
It includes a high level of assurance related to working modules based on already set expectations.
A tester needs to diligently sort out issues associated with low responsiveness and slow page loading; especially on mobile devices. In addition, it is essential to upkeep the performance of banking applications by checking their consistent operations on different operating systems and browsers.
We cannot expect banking professionals to be fully proficient with web applications. This is the reason why application developers need to develop an understandable, user-friendly app with easy interfaces.
Web security is an issue that has been pestering economies worldwide. If the basic protection with banking applications is not ensured, it can create an opportunity for cyber attacks. The primary objective of security testing services for banking applications is to ensure the software fulfils standard security guidelines and prevents hacking incidents.
How to Test Banking Applications?
Banking application testing service is conducted in a methodical manner which helps identify potential system issues. The right approach for this process covers several important steps, including:
Data Classification: The foremost step in bank app testing is to conduct research in order to access domain knowledge and get a good hold on industry standards.
Identify Test Requirements: Using the research knowledge, it is essential to highlight the test requirements and implement them to achieve business goals.
Create Test Cases: For a banking application, the test suite is designed on the basis of vital aspects centred on performance, functionality, security, and user experience.
Conduct Functional Testing: This step includes the proper execution of test case review, execution, and preparation. The purpose is to validate whether the stated functionalities are fulfilled or not.
Data Authentication: To ensure there is no data breach, data encryption and user authentication are examined for the concerned banking applications. Currently, the majority of the banks make use of a multi-layer validation technique, such as One Time Password (OTP). Furthermore, the use of automation tools like IBM App Scan and HPWebInspect are suitable for conducting security testing.
Validate App Performance: Each of the banking applications is carefully monitored for analyzing app performance that includes load speed and page response across different browsers.
Assess App Usability: Several tests are performed to ensure banking app usability. This process permits the correct examination in terms of app usage and is even performed by the end-users involving real-world situations.
Obstacles during Banking Application Testing
Issues with Real-Time Updates
It is the responsibility of the testing team to validate the stability of mobile banking apps. This includes the provision for real-time updates to various app users. At present, it is seen as a serious challenge at the time of integration testing since several real-time issues pop up.
Steadiness Across Multiple Systems
For developers, the main task is to ensure the banking applications function successfully for the user. This means the app should showcase consistent behaviour across different devices, operating systems and different browsers.
System Migration & Data Transfer
At the time of system migration banking applications do face issues while performing data transfer. Problems do arise at the time of end-to-end testing that needs to be carefully processed by the testing teams. Furthermore, data needs to be completely validated before actually making the transfer to the new system.
Looking at the dependency for almost all individuals in the banking sector, the need for banking applications becomes quite firm. This is the time for digital banking operations and having a secure banking app ensures quick, easy and secure transactions. This write-up gives a clear picture related to the different aspects of software testing in banking. To know more and gather intrinsic details about the same, you can always connect with experienced testers from well-established software testing companies like ImpactQA.