Enterprise-Wide SAP and ETRM Quality Engineering Strategy for America’s Largest Petroleum Refiner

ImpactQA partnered with PBF Energy, a leading North American petroleum refiner, to address fragmented QA processes, manual testing dependencies, and quality risks across its SAP and ETRM ecosystem. Through a 4D QA Advisory Assessment, ImpactQA established a unified Quality Engineering strategy, identified quality gaps, and developed a transformation roadmap aligned with SAP S/4HANA initiatives. The engagement strengthened governance, risk visibility, automation planning, performance, and security practices, and enabled a scalable, KPI-driven quality management framework.