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Why is it Important to Test Banking Applications?

The financial sector is the elixir for all industries has been experiencing serious changes. Almost all the latest technological upgrades are introduced within this sector to deliver stable and quality performance. Top-notch customer experience is the motto for all financial services and the availability of error-free banking applications is what is required by the global banking population.  

It is interesting to know that software testing has combined certain standards which highlight utmost dedication and attention towards security issues, especially in the banking domain. The role of software testing to examine banking applications is primarily targeted at ensuring the safety of all transactions. Let us try to take a better insight into the importance of testing banking applications in today’s digitally dominant era.


ImpactQA - Banking Application Testing

What is the Purpose of Banking Application Testing?

With a banking application, you get to experience a multifaceted structure. The development team needs to take hold of numerous features to ensure security for the users without compromising smoother navigation and functionalities.

A lot is at stake for the banking organizations is they aren’t able to present a software product that is free of code errors and performance glitches. It is essential for the banking application to operate easily on all browsers and devices. Furthermore, its ability to dodge the latest cyber-threats is something testers need to examine for ensuring business performance.

Software testing for banking applications is not only about monitoring, evaluating, and upgrading the performance of the application, but there are several more aspects to it. Below listed are the top factors prioritized by QA specialists while testing banking applications:


It includes a high level of assurance related to working modules based on already set expectations.


A tester needs to diligently sort out issues associated with low responsiveness and slow page loading; especially on mobile devices. In addition, it is essential to upkeep the performance of banking applications by checking their consistent operations on different operating systems and browsers.

UX Design

We cannot expect banking professionals to be fully proficient with web applications. This is the reason why application developers need to develop an understandable, user-friendly app with easy interfaces.


Web security is an issue that has been pestering economies worldwide. If the basic protection with banking applications is not ensured, it can create an opportunity for cyber attacks. The primary objective of security testing services for banking applications is to ensure the software fulfils standard security guidelines and prevents hacking incidents.

How to Test Banking Applications?

Banking application testing service is conducted in a methodical manner which helps identify potential system issues. The right approach for this process covers several important steps, including:

Data Classification: The foremost step in bank app testing is to conduct research in order to access domain knowledge and get a good hold on industry standards.

Identify Test Requirements: Using the research knowledge, it is essential to highlight the test requirements and implement them to achieve business goals.

Create Test Cases: For a banking application, the test suite is designed on the basis of vital aspects centred on performance, functionality, security, and user experience.

Conduct Functional Testing: This step includes the proper execution of test case review, execution, and preparation. The purpose is to validate whether the stated functionalities are fulfilled or not.

Data Authentication: To ensure there is no data breach, data encryption and user authentication are examined for the concerned banking applications. Currently, the majority of the banks make use of a multi-layer validation technique, such as One Time Password (OTP). Furthermore, the use of automation tools like IBM App Scan and HPWebInspect are suitable for conducting security testing.

Validate App Performance: Each of the banking applications is carefully monitored for analyzing app performance that includes load speed and page response across different browsers.

Assess App Usability: Several tests are performed to ensure banking app usability. This process permits the correct examination in terms of app usage and is even performed by the end-users involving real-world situations.


ImpactQA - Online Banking Application Security

Obstacles during Banking Application Testing

Issues with Real-Time Updates

It is the responsibility of the testing team to validate the stability of mobile banking apps. This includes the provision for real-time updates to various app users. At present, it is seen as a serious challenge at the time of integration testing since several real-time issues pop up.

Steadiness Across Multiple Systems

For developers, the main task is to ensure the banking applications function successfully for the user. This means the app should showcase consistent behaviour across different devices, operating systems and different browsers.

System Migration & Data Transfer

At the time of system migration banking applications do face issues while performing data transfer. Problems do arise at the time of end-to-end testing that needs to be carefully processed by the testing teams. Furthermore, data needs to be completely validated before actually making the transfer to the new system.

Looking at the dependency for almost all individuals in the banking sector, the need for banking applications becomes quite firm. This is the time for digital banking operations and having a secure banking app ensures quick, easy and secure transactions. This write-up gives a clear picture related to the different aspects of software testing in banking. To know more and gather intrinsic details about the same, you can always connect with experienced testers from well-established software testing companies like ImpactQA.

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Significance of Mobile Health Apps Testing Today and Tomorrow

From retail to banking to e-commerce industries, there are applications that cover a wide range of services we use daily. Healthcare sector has also started to launch mobile app platforms across the health care delivery cycle, forming a voluminous medical app market.
Mobile health apps and devices are truly making a strong impact in the healthcare sector, as they can easily diagnose disease and prevent the likelihood of developing death-defying medical conditions like diabetes or heart disease.

The market of mHealth (mobile health) app has been growing with the adoption of new workflows, technologies, and new business models that are transforming healthcare. With the growing adoption of mobile in this sector, the business opportunity for mHealth apps is also growing exponentially.

Market Scenario and Statistics

  • The global mHealth app market is estimated as US$28.320 bn in 2018 and is expected to reach up to US$102.35 bn by 2023. (source-Research and Market)
  • Over 318,000 health apps exists on the top app stores, nearly double the number of apps available in the year 2015 with approx. 200 or more apps being added every day (IQVIA).

These statistics speak that progressively more healthcare providers offer mobile applications to their patients which ultimately makes the interaction between provider and patient much simple. Increase in coverage of mobile cellular networks and growing accessibility of patient education technology in emerging economies have churned out better prospects for mobile health market.

Types of mHealth applications:

  • Healthcare Professional Finders
  • Symptom Checkers
  • Condition Education and Management
  • Self-Monitoring
  • Managing Clinical and Financial Records
  • Rehabilitation Programs
  • Remote Patient Monitoring
  • Prescription Filling and Compliance (Adherence)

Challenges, challenges everywhere

With the exponential growth of mHealth applications, delivering a secured and high-quality working app has become necessity for user retention. Healthcare is sensitive to changes and innovations as lives are literally at stake. This extra cautiousness creates roadblocks, which may cause difficulties in the creation of a new healthcare application.

Challenges in the mHealth apps that necessitate a focus on Quality Assurance:

Meeting Usability Expectations

It does not matter whether your enterprise’s goal is as determined as creating a mobile version of health records or as humble as recommendation with healthcare professional finders, the app should be convenient to use. Each mobile health app can influence several stakeholders, including caregivers, care team members, insurers, patients, admin staff, and more. The application should support their workflows in an easy way, so QA specialists need to get a clear picture of basic user requirements.

Security and Privacy of the Devices, Data, and Apps

The need to safeguard software from breaches, malicious attacks, and nasty viruses, could disturb the whole development team. In healthcare, there is an answer to cope with such incidents: compliance with HIPAA (Health Insurance Portability and Accountability Act). If the mobile health app is compliant with this legislative regulation, then it is secured.

HIPAA act focuses on security and privacy of health data and requires added knowledge of the vertical. In particular, QA specialists should thoroughly study the Act to assure that the test is consistent with each sections of the regulation applicable to the specific product.

The Demand of Interoperable Systems and Apps

As healthcare software and app is steadily goes into the cloud, even legacy systems follow the trend. Undoubtedly, smaller apps are the first to make the move. Moreover, the resource acclaimed the necessity for interoperability in such applications, as new health IT technologies, priorities, and procedures, will influence changes in accepted standards for data transfer –Health Level Seven (HL7), Digital Imaging And Communications In Medicine (DICOM) and Fast Healthcare Interoperability Resources (FHIR).

QA specialists have to ensure continuous dialogue between their applications and all other systems that could connect to it, counting huge clinical systems (CRM, ERP, EHR), and an extensive choice of smart medical devices and wearable.

If the testing period won’t be consistent with all industry standards and demands, it will result into high operation costs.

Solutions- How ImpactQA Can Help You?

It is essential that mHealth providers should integrate software testing as a vital component of their digital health strategy.

Our experts completely understand the nuisances of Mobile Health applications involving legacy systems, multiple subsystems, voluminous test data, diverse data sources, and complex authentication systems. Our QA specialists also offer Healthcare software testing solutions for diverse healthcare players such as hospitals, diagnostic centers, pharma companies, clinical labs, third-party administrators (TPA), medical equipment makers, etc.

We offer the following testing services in the healthcare domain:

  • Usability Testing
  • Mobile Apps Testing
  • Functional Testing
  • Performance Testing
  • Security Testing
  • Interoperability Testing
  • System Integration and Interface Testing

Our committed healthcare application test team has the expertise to cater to the requirements for comprehensive healthcare application test manually and using test automation tools like Selenium, Appium, Robotium, and QTP. Our proficiency lies in building agile and robust test solutions for health institutions that help them to address their need for flexible and cost- effective solutions.

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